Privacy Policy
This privacy policy will explain how The Milk Allergy Dietitian uses and protects information that you provide. The Milk Allergy Dietitian is committed to ensuring your privacy is protected and complies with the General Data Protection Regulation 2018 (GDPR) and the Data Protection Act 2018. This policy applies to all of our dealings with you including when you interact with our website www.themilkallerydietitian.com. Our site is hosted Square Space whose servers are located in USA.
This privacy policy is effective as of the 10th of January 2022.
The nominated data protection contact is Lydia Collins-Hussey who can be contacted at hello@themilkallergydietitian.com
Please note:
By giving your consent you are accepting and consenting to the practices described in this policy. You may withdraw your consent at any time. An explanation of your rights is set out below.
If you are not satisfied with any action taken by us or response given, you have the right to complain to the Information Commissioner at:www.ico.gov.uk, or help line telephone number: 0303 1231113.
Should we ask you to provide Personal Data (as defined below), you can be assured that it will only be used in accordance with this privacy policy.
What data do we collect?
We may collect the following data about you to provide bespoke nutrition and dietetic services to you. This may include:
Your name and contact information (e.g home address, email, details of GP and other healthcare professionals)
Medical and clinical information (e.g medical history, growth measurements and medications)
Information in relation to consent
Technical information when accessing our website, such as internet protocol (IP) address used to connect your computer to the internet, your login information, bowser type and version, bowser plug in types and versions, operating system and platform.
How do we collect your data?
You directly provide The Milk Allergy Dietitian with most of the data we collect. We collect and process data when you:
Register online or place an order for any of our services
When completing a contact form, initial assessment survey or provide any feedback on our message boards or via email
Use or view our website via your browser’s cookies
How will we use your data?
We use your data in the following ways:
To provide services to you
To respond to enquiries when completing our contact form
Professional clinical record keeping of client information
Sharing information with relevant health professionals
Updating you with new information about from The Milk Allergy Dietitian
How do we store your data?
We are committed to ensuring that your data is secure. To prevent unauthorised access or disclosure, we have put in place encrypted electronic systems to safeguard and secure the information we collect.
Records made by The Milk Allergy Dietitian relating to care of a client will be stored for eight years, in line with the British Dietetic Association Guidance for record and record keeping.
What are your data protection rights?
The Milk Allergy Dietitian would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
We will not share your information with third party marketing agencies without your consent, nor will we contact you for marketing purposes unless you give your consent. If you consent to us contacting you for marketing purposes at any stage, you can change your mind at any time by exercising your right to ask us not to contact you by e mailing us at: hello@themilkallergydietitian.com
Our website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.
You have the right to ask us to supply to you the information we hold, this is known as a data subject access request. For further details please contact us on: hello@themilkallergydietitian.com
You have the right to ask us to rectify the data we hold if it contains inaccuracies or is incomplete. To discuss this please contact us on: hello@themilkallergydietitian.com
You have the right to ask us to erase the Personal Data we hold if: (i) it is no longer necessary for us to hold the data; (ii) you wish to withdraw your consent to us holding the data; (iii) you object to us holding or processing the data; (iv) you believe that we have processed the data unlawfully; or (v) the data needs to be erased for us to comply with a particular legal obligation. To make a request please contact us on: hello@themilkallergydietitian.com
Disclosure of your information
You agree that we have the right to share your Personal Data with:
Irrelevant health professionals (only when consent is given by the client).
In exceptional circumstances information about a client may be disclosed without consent if it is in the public interest to do so. This might be in circumstances where disclosing the information is necessary to prevent a serious crime or serious harm to other people.
To a prospective buyer or seller if we sell or buy any business, shares or assets.
If we are under a duty to disclose or share your Personal Data to comply with any legal obligation, or to enforce or apply our terms of business or terms of use, and other agreements; or to protect the rights, property, or safety of our business, our clients, or others.
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookie or similar technology.
How do we use cookies?
The Milk Allergy Dietitian uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What type of cookies do we use?
There are a number of different types of cookies. The Milk Allergy Dietitian uses these cookies so that we recognise you on our website and remember your previously selected preferences. Different cookies include:
Strictly Necessary Cookies - a Cookie falls into this category if it is essential to the operation of our website, supporting functions such as logging in.
Analytics and Flash Cookies - it is important for us to understand how you use our website. For example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information and helps us to improve our website.
Functionality Cookies - enable us to provide additional functions to you.
Persistent Cookies - any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our website.
Session Cookies - any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our website. To delete these cookies you will need to clear your browser history.
Before Cookies are placed on your computer or device you will be shown a cookie compliance statement, requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide you with the best possible experiences and services to you. You may wish to deny consent to the placing of the Cookies at which point we request you cease using our website.
Privacy policy for other websites
The Milk Allergy Dietitian may contain links to other websites. Our privacy policy only applies to our website, if you click on another website link, please be aware of their privacy policy.
Service Providers
We may use third party suppliers and service providers to facilitate our services such as social media (Instagram, facebook, twitter) and online record keeping service (Halaxy) subject to their terms of use.
Contact Form and Newsletter
By entering or providing your personal data, you are allowing The Milk Allergy Dietitian to access and store your data for the purpose of dealing with your enquiry, in view of providing services to you in accordance with our privacy policy.
The Milk Allergy Dietitian would like to send you information about products and services that may be of interest to you. By ticking the opt in box on the contact form or newsletter sign up you agree to receive marketing and promotional materials. You have the right at any time to stop The Milk Allergy Dietitian from contacting you for marketing purposes by emailing hello@themilkallergydietitian.com or pressing unsubscribe.
Changes to our privacy policy
The Milk Allergy Dietitian keeps its privacy policy under regular review and places any updates on this webpage.